QOOM has three user roles. Each role controls what a user can do within their organization.
Admin
Full access to the organization.
- Create, approve, and disable users
- Change user roles
- Manage organization settings and billing
- View audit log
- Create and process sessions
- View, edit, and delete subjects and sessions
- Generate and share reports
- Export data
Clinician
Day-to-day operational access.
- Create and process sessions
- Create and edit subjects
- View all sessions and subjects within the organization
- Generate and share reports
- Cannot manage users, billing, or organization settings
Viewer
Read-only access.
- View sessions and subjects within the organization
- View reports
- Cannot create sessions, edit subjects, or access administrative functions
Changing a user's role
Only administrators can change roles. Open Admin → Users, click the user, update the role dropdown, and save.
Approval workflow
New users register themselves. An administrator must approve them before they can log in. Pending users cannot access any data.
If a user is rejected, their account is set to disabled. A disabled user cannot log in but their data remains for audit purposes.
See Organization setup for the full workflow.