Help

How can we help?

Common questions about signing in, getting started, finding the documentation and reaching us.

I can’t sign in. What should I do?

Confirm your email and password are correct. If you recently registered, use the same credentials on the sign in page. If you forgot your password, use reset password.

How do I create an account?

Go to create account and submit your email, name, and a password.

How does an assessment work?

Sign in and start an assessment. Two calibrated phones record it from two angles, the analysis computes the metrics defined for that assessment, and the report is ready when it finishes. See how it works for the full chain.

Where is the documentation?

Organization setup, capture and calibration, each assessment’s metrics and how results are read are all in the documentation.

I’m a coach. How do I get listed?

Sign in and complete trainer onboarding. An admin reviews the profile before it goes live.

Something on the site is broken. Who do I tell?

Use the contact page, or email hello@qoom.ai with a short description and a screenshot if possible.